Connextions

CARRIERS

Connecting with consumers on health insurance is in our DNA. Unlike

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Selling Direct to Consumer
Retention Strategies
Member Experience
CONVERSATIONS. CAPITALIZED.™

Are you ready to sell direct to consumer? We're working with six of the top seven carriers in the nation as they make the DtoC shift. We've been doing this successfully for over a decade.

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How important is retention? More important than ever. We're finding that even simple save desk techniques can save a high percentage of members.

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You can optimize member experience across the full member lifecycle while still driving down costs.

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Corporate Research Group webinar: "Member Service Dilemma — Managing Cost Doesn't Mean Sacrificing Member Experience"

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ON AN ANNUAL BASIS, WE

Support the writing of over $3 billion in premiums
Expertly handle 54 million consumer interactions
Increase conversion 19% and retention 32% on average
Deliver 75% Health Risk Assessment completion rates
Redirect > 50% of client nurse triage callers to more appropriate treatment center options