Connextions

KNOWLEDGE CENTER

Sharing knowledge to drive better conversations, richer experiences.

We will continuously provide information here that shares knowledge around growth, retention and service best practices. You will find pieces like case studies, outside research, legislative updates around health reform and more. Please check back often for the most up-to-date details.

CARRIERS
EXCHANGES
HEALTH SERVICES
CONVERSATIONS. CAPITALIZED.™

Learn how to maximize revenue opportunity at every interaction (sales, retention and service) using our deep buying knowledge, comprehensive technology and highly skilled team.

Learn how to create an online exchange with affordable health insurance plans and healthcare products with our multi-Carrier, simple-to-use, turnkey web marketplace.

Learn how PBMs, medical device, Ancillary Carriers and other healthcare companies are delivering richer experiences to their target audiences while raising conversion rates and lowering overall costs.

ON AN ANNUAL BASIS, WE

Support the writing of over $1.1 billion in premium
Increase conversion rates 19% on average
Improve retention 32% on average
Drive 15% reduction in agent-handled service calls
Handle over 34 million calls and 3.6 million chats