Operationalizing Health Plan B2C Transition
Consumer-driven disruption of the health care industry's market supply chain requires that insurers evolve from a wholesale B2B to a retail B2C orientation. This demands:
- product innovation and portfolio depth
- lower-cost distribution channels
- multi-channel access to / from customers
- customer service orientation
- consistent nurturing of brand loyalty
Connextions works with many of the nation's largest and most experienced health insurance providers to maintain and expand their market franchise in the face of unprecedented consumer-driven change and opportunity.
Our Service Platform
Connextions integrates people, process and technology to provide clients with value-driven solutions.
© 2007 · Connextions Inc. · All Rights Reserved